Privacy Policy

Privacy Policy
Last Updated: May 17, 2026

Midcrunch LLC (“Midcrunch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, use our checkout page, purchase a digital service package, or communicate with us.

1. Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, business name, billing details, project details, website URL, and any other information you choose to provide through our website, checkout forms, contact forms, onboarding forms, or direct communications.

We may also collect basic technical information such as your IP address, browser type, device information, pages visited, referring pages, and website usage data through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use your information to:

- Process purchases and service requests
- Provide digital service packages
- Begin onboarding after checkout
- Communicate with you about your order or project
- Respond to questions and support requests
- Send service updates, reminders, and administrative messages
- Improve our website, checkout experience, and services
- Maintain security and prevent fraud
- Comply with legal, tax, accounting, and business obligations

We may also use your information to send marketing communications where permitted by law. You may opt out of marketing communications at any time.

3. Payments and Financing

Payments may be processed through third-party payment processors or financing providers. When you choose a payment or financing option, your payment application, approval, terms, APR, monthly payment amount, and financing details are handled by the applicable payment or financing provider.

Midcrunch does not control financing approval decisions and does not store full credit card numbers, full bank account details, or full financing application details on our website.

Payment and financing providers may collect and process your information according to their own privacy policies and terms.

4. Digital Services and No Physical Shipping

Midcrunch provides professional digital service packages. No physical goods are shipped. Information collected during checkout and onboarding is used to deliver the selected digital service package, confirm project scope, and begin the setup process.

5. SMS/Text Messaging

If you provide your phone number and opt in to receive text messages, you consent to receive informational and promotional SMS/text messages from Midcrunch, including service updates, appointment reminders, onboarding reminders, and related communications.

Consent to receive text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at harlan@midcrunch.com.

6. Mobile Information Sharing

We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be shared only with service providers who help us operate our messaging program, deliver communications, or provide requested services, and only as necessary for those purposes.

7. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only as needed to operate our business, provide services, process transactions, maintain security, or comply with the law. These may include:

- Payment processors
- Financing providers
- Website hosting and ecommerce platforms
- Email and SMS communication providers
- Analytics and security providers
- Professional advisors such as accountants, attorneys, or compliance providers
- Government authorities when required by law

These providers are only authorized to use your information as necessary to provide services to us or comply with legal obligations.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate the website, improve performance, understand visitor activity, and provide a better checkout experience.

You can control cookies through your browser settings. Disabling cookies may affect certain website or checkout features.

9. Data Security

We use reasonable technical, administrative, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

11. Your Choices and Rights

You may request to access, correct, update, or delete certain personal information by contacting us at harlan@midcrunch.com.

You may opt out of marketing emails by using the unsubscribe link in our emails or contacting us directly. You may opt out of SMS messages by replying STOP.

12. Third-Party Links and Services

Our website may link to or use third-party services, including payment processors, financing providers, analytics tools, and ecommerce platforms. We are not responsible for the privacy practices, terms, or content of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party service you use during checkout or financing.

13. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Your continued use of our website or services after changes are posted means you accept the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Midcrunch LLC
Email: harlan@midcrunch.com